Shopping online at Pulsatom Health Care Private limited (PHC) online store is absolutely
safe and secure. We have taken all steps to provide you a secure and hassle free
online shopping experience.
We DO NOT share or divulge your personal details to any third party. We are committed
to safeguarding your personal details. Any information you give us is held with
utmost care and security. This information is collected primarily to ensure that
we are able to fulfill your orders correctly and to deliver to you a truly personalized
shopping experience.
Your credit/ debit card or netbanking details are submitted over secure links using
256 bit encryption SSL (Secure Socket Layer) technology to prevent third party access
of the data while it is in transit over the web).
Stringent security measures ensures the security of critical and sensitive information -
state-of-the-art security firewalls, PCI DSS 2.0 Compliance, VeriSign 128 bit SSL Technology,
IndusGuard.
USER AGREEMENT :
The Terms and Conditions (T&C) contained herein form an Agreement regulating our
relationship with regard to the use of Pulsatom Health Care Private Limited (PHC)
online shopping platform by you. Please read this Agreement carefully. This Agreement
is effective only upon due agreement / acceptance by you, through the "I Accept"
button. You are advised to regularly check for any amendments or updates to the
terms and conditions from time to time.
Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable,
shall be deemed severable and shall not affect the validity and enforceability of
the remaining clauses of the terms and conditions.
DEFINITIONS :
"Agreement" means the Terms and Conditions (T&C) contained herein along with the
Privacy Policy and Terms of Use including other T&C at the portal of PHC. It will
also include references to this Agreement as and when amended, novated, supplemented,
varied or replaced.
Site means the Pulsatom Healthcare online shopping platform owned and operated by Pulsatom
Health Care Private Limited, which provides a platform to the users of pulsatom.com
to buy the products listed / displayed herein.
"User" means and includes any Customer / Buyer / You (the person or any legal entity)
who accept the offer for sale, through pulsatom.com by placing an order on the Site.
"Product/s" connotes the goods, services promoted / displayed on the Site and offered
for any use / sale.
pulsatom.com reserves the right to accept or reject your offer. Products/ Services
and information displayed on pulsatom.com constitute an "invitation to offer". Your
order for purchase constitutes your "offer" which shall be subject to the terms
and conditions as listed below. The agreement between you and the PHC shall be subject
to the following terms and conditions:
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The User certifies that he/she is at least 18 (eighteen) years of age or has the
consent of a parent or legal guardian.
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These terms and conditions supersede all previous representations, understandings,
or agreements and shall prevail notwithstanding any variance with any other terms
of any order submitted. By using the online services of PHC you agree to be bound
by the Terms and Conditions.
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The User agrees to provide authentic and true information. PHC reserves the right
to confirm and validate the information and other details provided by the User at
any point of time. If upon confirmation such User details are found not to be true
(wholly or partly), PHC has the right in its sole discretion to reject the registration
and debar the User from using the Services of pulsatom.com without prior intimation
whatsoever.
- All prices, unless indicated otherwise are in Indian Rupees.
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All prices and availability of products are subject to change without prior notice
at the sole discretion of Pulsatom Health Care.
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Pulsatom Health Care reserves the right to refuse or cancel any order placed for
a product that is listed at an incorrect price. This shall be regardless of whether
the order has been confirmed and/or payment levied. In the event the payment has
been processed by pulsatom.com the same shall be credited to your account and duly
notified to you by email.
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In a credit card transaction, you must use your own credit card. PHC will not be
liable for any credit card fraud. The liability to use a card fraudulently will
be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
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On receipt of your purchase order and payment PHC shall promptly try to execute
your order and dispatch the Product to the User (depending on the Product or Offer
Price).
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PHC shall strive to dispatch the ordered materials within 7 days of receipt of
your purchase order and payment.
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Any request for cancellations of orders once duly placed on the site, shall not
be entertained once the goods have been dispatched.
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In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong
name or address) any extra cost incurred by Pulsatom Health Care for redelivery
shall be claimed from the user placing the order.
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Pulsatom Health Care shall not be liable for any delay / non-delivery of purchased
goods due to flood, fire, wars, acts of God or any cause that is beyond the control
of Pulsatom Health Care.
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If an item ordered by you is delivered to you in a damaged / defective condition,
please email us at Email Now for a replacement.
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To provide you a worry free shopping experience, we offer you a 14 day No Questions
Asked Return Policy. Within 7 days of receiving your shipment, you may return any
unopened item in its original packaging, for a complete refund of the invoice value.
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Please note: In case of consumables and accessories like Blood Glucose test Strips, lancets,
nebulizer bottles, masks, accessories etc, the No Questions Asked Return Policy will
not be applicable.
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When you return your product, just indicate the reason for your return in a short
note (if you feel like it!), put the item and the note with the order number and
original invoice into a secure package, affix our address note (our returns address
is given below) and send it through a reliable courier to us. Our address for returns
is as follows:
Pulsatom Health Care Pvt. Ltd.
86D2/A, 3 Main, Industrial Suburb
Yeshwantpur, Bangalore - 560 022 INDIA
Tel: 91-80-2357 9166
email : Email Now
We will refund to you the entire cost of the returned item. Please note that we provide a refund
facility only for products bought from our online store.
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Upon receipt of your package with the item in it, we will initiate the refund process.
The refund will be made to the same payment option(s) originally used to pay for
the order. Please note that in case you have made payment by cash to our account,
the refund will be made by a cheque in favour of the registered customer upon submission
of the original cash deposit receipt.
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In case of any kind of malfunctioning or defect, the item will need to be taken
to the nearest service station authorized by us or returned to us for service or
replacement of the same at our discretion.
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PHC will not be responsible for any damage suffered by users from use of the services
on this site. This without limitation includes loss of revenue/data resulting from
delays, non-deliveries, missed deliveries, or service interruptions as may occur.
This disclaimer of liability also applies to any damages or injury caused by any
failure of performance, error, omission, interruption, deletion, defect, delay in
operation or transmission, computer virus, communication line failure, theft or
destruction or unauthorized access to, alteration of, or use of record, whether
for breach of contract, tortuous behavior, negligence, or under any other cause
of action.
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This agreement shall be construed in accordance with the applicable laws of India.
The Courts at Bangalore shall have exclusive jurisdiction in any disputes arising
out or pertaining hereto